I had copied the when/where details but when I tried to paste into the app, the app shut down, without saving any of the other information I’d already entered. I was creating a simple email notification that included details about an event. Recently, on my iPad, I couldn’t access the button to upload graphics (it was always below the bottom of the screen), so today, I downloaded the app. I’ve been alternating between using my laptop and iPad. I’ve been using CC for a few years now via the website. If you need further assistance, our Support team can be reached at 86. We're sorry that you're having such difficulty with saving your work. I let CC know about this issue and the response simply was, “ it’s a known problem.” Then, when I go to the category to select a photo, only a few are available. I’ve spent a fair amount of time organizing the photos for my retail store in the app. I cannot begin to explain what I have tried.Īnother issue I have is the library is set up so that you can sort your photo content. I select “refresh” as instructed and the blank template or unedited email appears. When I try to create a new e-mail campaign or edit an older one then select save, I get a “refresh” message stating that an “earlier version of the email is saved”. If I had time to sit at my desktop I would not be using an app. That final suggestion is simply making me angry with the company. However, it is mid January of 2023 and there is still no resolution but, “use your laptop or desk top.” The resolution came from development through the forum. When I talk to customer support I am treated with kindness. I am the only user of constant contact in my business. I’m using an iPhone 13 and have the latest version of the app on my phone. I have not been able to successfully create an email through the app since September of 2022. Upload and capture images to the Constant Contact Library from your deviceĪ Constant Contact account with username and password is required to use the app. Note : Any email created via the app can be edited anywhere yet, at this time, many emails created via your web browser can only be scheduled via the app. Create and edit emails on the go using our best-in-class intuitive mobile editor Monitor social impressions, reach, and engagements View who opened and who clicked which email link Track the Progress of Your Emails and Posts With Constant Contact, you are backed by free award-winning coaching, resources and support to help you achieve results faster. Stay in touch with your customers, members, or clients on the go - whenever you have a moment.
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